Customer stories.

“We approached Mark McCann recently as we were considering selling our 2 bedroom unit in Bonython. From the moment we first met with Mark right through to settlement we found Mark to be very professional, honest and kept us informed throughout the entire process. Our unit was on the market for only four days when Mark called us to advise that a potential buyer that he’d shown the property to had agreed to pay full price. We were ecstatic and have since been informed that our property set the record for the highest price in Bonython for a two bedroom unit.

Mark has since kept all parties informed at every stage of the sale process to ensure a smooth path to settlement. ??We would have no hesitation in recommending Mark McCann’s services to anybody thinking of selling their home. The service we received from Mark was outstanding, which was exactly what we were looking for with the uncertainty of selling our first property.

Thanks Mark.”

Paul & Steph Henson

“As soon as we decided to put our property on the market we had no hesitation contacting Mark who we had dealt with previously as buyers.

From our first meeting until final sale, the thing that impressed us most about Mark was his communication and professional approach.

We were thoroughly kept up to date throughout the entire process which he made very easy for us and it took only two weeks to sell our house at a price we were very happy with.

Mark is by far the best agent we have come across and having dealt with him as a buyer and a seller we would have no hesitation in recommending him to family and friends in the future.

He is surrounded by a fantastic team and we wish the agency all the best.”

Dean & Jo Croker

“We had our house on the market with another agent but we weren’t happy with the way they treated us and their lack of commitment with selling our house, so we took it off the market.

When we decided that we were going to put our house back on the market we rang Mark McCann. The reason we decided to contact Mark was because he quickly and successfully sold another house down our street for a good price around the same time our house was first on the market.

When we met Mark we really liked his personality, passion for real-estate and his commitment to selling our house, so we signed up with him on the spot. Once Mark came on board we noticed the difference straight away. He always kept us informed via emails and phone calls and also did that little bit extra to make us feel important and a valued client.

On auction day Mark sold our house for $70,000 above what we had it on the market for with the other agent.

My husband and I will highly recommend Mark McCann to all our family and friends and we will definitely use Mark in the future.”

Shane & Kate Laws

“It is with pleasure and without reservation that we recommend Mark McCann as your agent. His calm and professional manner has eased the stress of a real estate sale while producing an excellent outcome.

Mark’s enthusiasm and communication skills not only with us, the customer, but also with his colleagues, have combined to provide an efficient, friendly and happy experience.

Thanks Mark.”

David & Janet Irons

“What an exciting weekend. It was Tom’s birthday yesterday, so today we are both suffering a little, but to be honest, very little – the high is still well and truly active!

We just wanted to express our thanks to you and your fantastic team for the sale of our house. Sometimes people feel melancholic about leaving a house, but Tom and I are simply looking forward to our (now bright) future, debt-free.

I thought the whole operation, beginning with your initial visit to our home, the open houses and marketing of our house, through to the auction day, was top shelf. Again, thank you. And it’s so nice to know that our home has gone to 2 people who seem incredibly nice. Again, many thanks Mark. I felt like you were part of the family at the end of it all, and was grateful you joined us for a celebratory drink.”

Tom Reid & Robyn Kirby

“In early January we placed our mother’s property in the hands of Mark McCann. Five weeks later the house was sold at auction at a value well above that expected.

Having sold several houses previously we felt confident from the moment we met Mark that he had the professionalism and zest to bring our sale to a successful outcome. We were not disappointed.

From day one we could not fault Mark’s strategy for home open and private viewings and his feedback to us was always prompt and informative. His follow up with an electronic Market Place Report each week was also very reassuring.

On auction day Mark more than impressed us with his enthusiasm to ensure a successful result. His continued feedback during the auction process was exemplary.

We have no hesitation in recommending Mark McCann to anyone wishing to sell or buy a property.”

Les & Bronwyn Denison

“We just wanted to say thank you for your help with the sale of our house at 99 Ivo Whitton Circuit, Gleneagles Estate.

Because we were no longer residing in Canberra your help with tasks which were well outside the scope of what would normally be expected of a real estate agent was outstanding.

Even before we had signed the contract to sell the house with Mark he was helping us by collecting keys from the Embassy of the United States of America so that we could have trades people undertake work needed to ensure the house was up to a suitable standard to put on the market. He supervised carpet re-laying and cleaning, general household and garden maintenance, plus other tasks that we were unable to supervise.

Once the contract was signed with Mark he was able to step straight into marketing the property because he had supervised the pre-sale preparations.

Mark’s suggestion that we furnish the house for the sales period, although expensive in the short term, certainly helped prospective purchasers see the potential of what was our much-loved family home.

We were very impressed with Marks integrity. He was completely honest with us from day one about what sales price he thought was achievable for our property and he went about securing bidders for the auction who he felt were within this market range.

Even with his family commitments Mark stayed focused on our requirements and the tasks that needed to be undertaken to ensure the successful sale of our property and for this we are very appreciative. It is often very easy to take your “eye off the ball” when family are involved.

We will be more than happy to recommend Mark to any friends who may be looking at buying or selling property in Canberra in the future.

We wish you all the best and once again, thank you for all your hard work.

Terry & Robyn Henshaw